NHS Conflict Resolution Training Courses in Alton

At KISS Training we are approved to teach National Syllabus recognised NHS Conflict Resolution Training and this course does conform to currently acceptable National Syllabus NHS Conflict Resolution practice.

The NHS Conflict Resolution Training Course can be run either at your business's location in a suitable environment or at a purpose built training facility whichever is more suitable and practical for you.

Course Length

The NHS Conflict Resolution Training Course will run for approximately 7 hours (1 Day).

This NHS Conflict Resolution Training Course is not just an attend course, students are required to take part in practical work, theoretical work and also home studies to successfully complete the course.

Course Description

The National Syllabus of Conflict Resolution Training has been developed to assist NHS frontline staff and professional to deal effectively with incidents of potential violence or aggression. This foundation training will enable staff to recognize the warning signs of a potentially violent situation and take steps to prevent it from escalating.

Course Syllabus

Describe common causes of conflict
Describe the two forms of 'communication'
Give examples of how communication can breakdown
Explain three examples of 'communication models' that assist in conflict resolution
Describe behaviours they may encounter during different interactions

Give examples of impact factors
Describe the use of distance when dealing with 'conflict'
Explain the use of 'reasonable force' as it applies to conflict resolution
Describe different methods for dealing with possible conflict situations

All students will be issued a certificate on completion of passing the NHS Conflict Resolution Training Course.

Book this NHS Conflict Resolution Training Course now

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